Terms & Conditions

Terms & Conditions

Terms of use

Please, read these Terms of Use carefully before you start to use the PentaXpress website. By accessing the PentaXpress website, you indicate that you accept these Terms of Use in every respect and without reservation and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using the PentaXpress website.

Access to the PentaXpress website

We reserve the right to restrict, suspend or terminate your access to the PentaXpress website, and suspend or amend all or any part of the service provided on the PentaXpress website without notice. We will not be liable if for any reason the PentaXpress website is unavailable at any time or for any period.

PentaXpress does not assure users of the safety of the PentaXpress website. Users are strongly recommended to have their own regularly updated precautions in place, such as anti-virus and malware software that meet minimum current standards for internet users.

Limitation of liability

PentaXpress or any of its directors, employees or agents shall have no responsibility or liability for any direct, incidental, consequential, indirect, special or other damages, costs, losses or liabilities whatsoever and howsoever arising from:

  • Your access to, use, inability to use or change in content of the PentaXpress website
  • Computer viruses that may affect your computer equipment or other property by reason of your use of, access to or downloading of any material from PentaXpress website.

The total liability of PentaXpress, its directors, employees or agents to the user and any person acting on the user’s behalf, howsoever arising out of or in connection with the Terms of Use and/or the PentaXpress website, services or content (including if arising from act, neglect or default) shall, in aggregate, in respect of any claim, or series of connected claims arising out of the same cause in any calendar year, not exceed USD 500 (United States Dollars Five Hundred).


We use the information about you for the following business purposes:

  • to notify you about any changes to our Website or services;
  • to provide you with our services;
  • to process your requests and inquiries;
Interactive Services

Where we offer any interactive service, the data these services provide is only for guidance. No warranty is made as to the accuracy of the information provided. Some interactive services are limited to those users who have a PentaXpress bill of lading, a container number or a booking number.

Please note that reasonable efforts have been made to ensure that the service content is accurate and up-to-date, however all information is given without any guarantee or representation as to its accuracy and under no circumstances whatsoever shall PentaXpress be liable for any direct, incidental, consequential, indirect, special or other damages, costs, losses or liabilities arising from reliance on any of the information or materials contained on the PentaXpress website.

Shipment tracking service

Your right to use this interactive service is strictly limited to tracking containers shipped by PentaXpress in which you have an interestand you shall use the service information and content in compliance with the rules settled by this Terms and Conditions. The PentaXpress Tracking application may not work for users that hide or anonymize their identity or location. PentaXpress reserves the right to slow or stop entire access to PentaXpress Track and Trace data by automated processes, without prior notice.

Intellectual property rights

We, or the applicable third party owner, retains all right, title and interest (including copyrights, trademarks, patents as well as any other intellectual property or other right) in all information and content (including but not limited to text, data, images, graphics and logos) on the PentaXpress website. You shall not copy, download, reproduce, distribute, transmit or otherwise use any of the information and content on the PentaXpress website unless for your own personal, non-commercial use or unless you have obtained prior express written permission to do so from PentaXpress.

Nothing in these Terms of Use shall be construed as transferring any right, title or interest in the PentaXpress website or its content to you or anyone else.

Status of the PentaXpress website Terms of Use

This Terms of Use shall not affect, or form part of, the terms of any contract of carriage with PentaXpress or any of its agents.

Certain web pages or areas on the PentaXpress website may be subject to additional terms and conditions.

Changes to the Terms of Use

We may revise the Terms of Use of the PentaXpress website at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. The Terms of Use published on the PentaXpress website are kept up to date.